Effective Date: 4 March 2026
Issuing Entity: 【CHICHENG INTERNATIONAL】 (hereinafter referred to as “we”), operator of 【chichengautowholesale】 (Domain:【chichengautowholesale.com】, hereinafter referred to as “this Website”), an online service platform focused on used car display, consultation and transaction matching.
This Privacy Policy is designed to clearly inform you of all the rules for our collection, use, storage, disclosure and protection of your personal information, and applies to all services provided by this Website (including used car information browsing, car source consultation, transaction matching, online message, information subscription, etc.). Your access to and use of any service of this Website shall be deemed as your full reading, understanding and agreement to all the contents of this Policy; if you do not agree to this Policy, please do not use the services of this Website.
We reserve the right to revise this Policy from time to time in accordance with the update of laws and regulations and the needs of business development. The revised contents will be posted in a prominent position on this Website and shall take effect immediately upon posting. We recommend that you review it regularly. If you have any objection to the revised Policy, you may contact us via privacy@chichengautowholesale.com, or apply for account cancellation and personal information deletion.
1. Personal Information We Collect
We only collect information necessary for realizing the service functions of the used car platform, which is divided into voluntarily provided information by you and automatically collected technical information by us. We do not collect personal information irrelevant to the services, and all collection methods are in compliance with the requirements of laws and regulations.
1.1 Account and Contact Information
Personal information voluntarily provided by you when you register an account on this Website, submit car source consultation or initiate transaction intention, including name, mobile phone number, email address, mailing address, WeChat/QQ number and other contact information.
1.2 Used Car Transaction-Related Information
Demand information related to used car sales and purchases submitted by you through this Website, including the brand, model, production year, configuration, price range, vehicle mileage of the used car you intend to buy/sell, as well as your specific requirements for vehicle inspection, off-site car pickup, logistics and distribution, and after-sales guarantee.
1.3 Billing and Transaction Information
If you complete a used car transaction through this Website, we will collect the billing information (such as payment account, invoicing information) and logistics distribution information (such as car pickup address, consignee, contact phone number) required for the transaction; even if you only attempt to operate the transaction but fail to finalize it, we will still collect the above information to optimize transaction services and keep it strictly confidential.
1.4 Identity Verification Information
In accordance with the compliance requirements of used car transactions, the identity verification information you may need to provide, including a copy of ID card/passport, driver’s license information, vehicle driving license/registration certificate information, etc. Such information is only used for transaction identity verification and compliance filing, and no other purposes.
1.5 Technical and Statistical Information
Non-personally identifiable information automatically and anonymously collected by us through technical means when you access and use this Website, including your IP address, browser type and version, operating system, device model, network type, pages browsed on this Website, stay duration, number of visits, car source browsing preferences, etc.
1.6 Communication and Feedback Information
Information provided by you when you use the online consultation, message feedback, car source reminder subscription and “Recommend to Friends” function of this Website, including consultation content, feedback opinions, subscription needs, and third-party contact information for sharing this Website by you.
1.7 Other Voluntarily Provided Information
Vehicle-related materials voluntarily uploaded by you when using the services of this Website (such as vehicle photos, inspection reports, maintenance records), information submitted for participating in platform activities, and other relevant information provided by you to solve transaction problems.
2. How We Use Personal Information
The personal information we collect is only used to realize the used car service functions of this Website, and there are no other usage scenarios without your authorization. The specific usage methods are as follows:
- Provide core services for you: Process your used car-related services such as car source consultation, transaction matching, vehicle inspection arrangement, logistics and distribution coordination, respond to your messages and feedback, and solve problems encountered when you use the services;
- Optimize website service experience: Analyze users’ browsing and usage habits, optimize the page layout, car source recommendation and function design of this Website, and improve the stability and usability of the Website;
- Account and transaction management: Manage your website account, conduct transaction identity verification and compliance filing, retain transaction records, resolve disputes in the transaction process, and execute user agreements and relevant agreements;
- Push personalized information: With your prior consent, send you car source information, platform promotion activities, used car industry news, etc. that you may be interested in; you can unsubscribe at any time through the Website settings or privacy@chichengautowholesale.com, and we will stop pushing immediately;
- Compliance and risk prevention: Comply with the requirements of national laws, regulations and administrative supervision, complete information filing and transaction record retention, prevent and investigate illegal and irregular acts on this Website (such as publishing false car sources, transaction fraud, information impersonation, etc.), and protect the legitimate rights and interests of us, users and third parties;
- Internal statistical analysis: Anonymize and aggregate the collected technical and statistical information to generate statistical reports for internal operation decisions, which do not contain any information that can identify individual users.
We will only retain your personal information for the necessary period to achieve the above service purposes. After the expiration of the period, we will anonymize, delete or encrypt the personal information for storage, and no longer use it for the above purposes.
3. Disclosure and Sharing of Personal Information
We strictly protect the security of your personal information, and will never disclose, sell or rent your personally identifiable information to any irrelevant third party without your prior written consent. We will only conduct limited information disclosure or sharing in the following statutory and necessary circumstances, and will take confidentiality measures to ensure information security:
- Comply with the requirements of laws and regulations: Disclose relevant personal information in accordance with the provisions of laws, regulations, judicial judgments and administrative orders, or in response to the legitimate requirements of competent authorities such as courts, procuratorates, public security and market supervision;
- Protect legitimate rights and interests: Disclose relevant information when necessary to identify, contact or take legal action against subjects that infringe or threaten to infringe the legitimate rights and interests of this Website, other users or third parties (such as those who publish false car sources and commit transaction fraud);
- Emergency disposal: Disclose relevant information when necessary to protect the personal and property safety of users and the public in emergency situations (such as handling used car transaction disputes involving personal safety and major property losses);
- Share with cooperative service providers: Share necessary information with partners that provide supporting services for the used car business of this Website (such as vehicle inspection institutions, logistics and distribution companies, payment institutions, compliance filing institutions), and require partners to sign a strict confidentiality agreement, which only uses the information for providing agreed services and shall not be used for any other purposes;
- Business asset transfer: In the event of merger, acquisition, asset transfer and other transactions of this Website, your personal information will be transferred as part of business assets, and we will require the transferee to strictly abide by all the terms of this Privacy Policy and continue to protect your personal information; if the transferee changes the privacy policy, it will post a notice to users in advance and obtain consent;
- Share anonymized information: Share anonymized and aggregatedstatistical information (such as users’ car source browsing preferences and regional transaction trends of the Website) with third parties such as advertisers and partners. Such information cannot identify any individual user and does not contain personally identifiable information.
4. Third-Party Privacy Statement
- This Website may contain links to third-party websites or services (such as third-party payment platforms, vehicle inspection platforms, social media, logistics inquiry platforms, etc.). We have no control over the privacy protection practices of such third parties, and this Privacy Policy does not applyto third-party websites/services;
- When you access and use third-party websites/services, you shall independently judge the compliance of their privacy policies and bear the risk of information provision on your own; we recommend that you carefully read their privacy policies and user agreements before providing any personal information to third parties.
5. Security Protection Measures for Personal Information
We attach great importance to the security of personal information and take commercially reasonable and industry-recognized security protection measures to fully protect your personal information from unauthorized access, use, modification, disclosure, loss or leakage. The specific measures are as follows:
- Technical protection: Adopt technical means such as data encryption, firewall protection, access authority control and off-site server backup to encrypt the storage and transmission of personal information and prevent illegal acquisition of data;
- Management norms: Formulate strict internal information management systems, conduct confidentiality training and authority control for employees who have access to personal information, only allow employees of necessary positions to access relevant information, and sign confidentiality agreements;
- Regular audit: Conduct regular security audits and vulnerability detection on the systems for storing and using personal information, repair security risks in a timely manner, and ensure the stability of the systems;
- Emergency disposal: Establish an emergency response mechanism for personal information security. In the event of security incidents such as personal information leakage and loss, remedial measures will be taken immediately, and reports will be submitted to regulatory authorities in a timely manner in accordance with the requirements of laws and regulations, and affected users will be notified at the same time.
Risk Warning: Data transmission on the Internet and wireless networks cannot be 100% secure. Although we have taken the above comprehensive protection measures, we still cannot completely avoid the risk of personal information leakage caused by irresistible factors such as network attacks, hacker intrusion and technical failures. You shall bear such risks when transmitting personal information to this Website.
6. Your Rights to Personal Information
In accordance with relevant laws and regulations, you enjoy the following statutory rights to your personal information. We will provide you with convenient channels to exercise your rights without charging any fees:
- Right to access and copy: You can access and copy your personal information (such as contact information, transaction records, consultation records, etc.) through the “Personal Center” of this Website;
- Right to correct and supplement: If your personal information is incorrect or incomplete, you can apply for correction and supplement through the “Personal Center” or privacy@chichengautowholesale.com;
- Right to delete: You can apply to delete your personal information through privacy@chichengautowholesale.com at any time. If it meets the statutory deletion conditions, we will complete the deletion within 15 working days and stop using the information;
- Right to withdraw consent: You can withdraw your consent to the use of personal information and the push of marketing information through the Website settings or privacy@chichengautowholesale.com at any time. After withdrawal, we will stop the relevant operations immediately, and it will not affect the information processing that has been carried out based on your consent before;
- Right to cancel account: You can apply to cancel the website account through privacy@chichengautowholesale.com. After the account is cancelled, we will completely delete or anonymize your personal information and no longer retain it;
- Right to data portability: In accordance with the requirements of laws and regulations, you can apply to transfer your personal information to a legal subject designated by you through privacy@chichengautowholesale.com. We will complete the transfer in accordance with the requirements after verifying your identity;
- Right to complain and suggest: If you have any questions, complaints or suggestions about the collection, use and protection of personal information, you can contact us through privacy@chichengautowholesale.com, and we will reply within 3 working days.
7. Cookie Usage Statement
- This Website uses Cookie technology. A Cookie is a small data file stored on your device, used to identify your device and optimize your browsing experience, and will not collect your personally identifiable information;
- Purpose of Cookie usage: Distinguish different users, remember your website settings, optimize car source recommendation, analyze website access data, and improve the service quality of the website;
- Your right to choose: Most browsers support setting to reject Cookies. You can reject the use of Cookies on this Website by adjusting browser settings; however, after rejecting Cookies, some functions of this Website (such as personalized car source recommendation and automatic account login) may not work normally, affecting your browsing experience;
- Third-party Cookies: This Website may use Cookies from third-party service providers to analyze website access and optimize advertising delivery. Such third parties will strictly abide by their own privacy policies, and we do not control the use of their Cookies.
8. Protection of Minors’ Information
The service object of this Website is natural persons with full capacity for civil conduct. We do not provide used car transaction-related services to minors, nor will we actively collect minors’ personal information. If it is found that a minor uses the services of this Website and submits personal information without the consent of a guardian, we will immediately delete such information and stop providing services for him/her.
9. Revision of the Privacy Policy
We reserve the right to revise this Privacy Policy from time to time in accordance with the update of laws and regulations and the needs of business development. The revised Policy will be posted in a prominent position on the homepage of this Website and shall take effect immediately upon posting, with the effective date subject to the posted contents.
If you have any objection to the revised Privacy Policy, you may contact us via privacy@chichengautowholesale.com, or apply for account cancellation and personal information deletion; if you continue to use the services of this Website, it shall be deemed that you have accepted the revised Privacy Policy.
10. Contact Information
If you have any questions, complaints or suggestions about this Privacy Policy, or need to exercise your rights related to personal information, you can contact us through the following method:
Contact Email: privacy@chichengautowholesale.com
We will reply within 3 working days after receiving your information to solve relevant problems for you.